Communicate with customers via chat

We want to be closer to our customers and communicate with them in real time, so we added a chat widget to our website. We decided to use the open source Chatwoot solution on-premise.

Main advantages of Chatwoot:

in English,
runs on its own server,
unlimited number of users,
custom mailbox settings,
no monthly fee,
simple implementation, for example via Google Tag Manager.

Chatwoot makes your team more productive and faster. Above all, speed of communication with your customer is a big competitive advantage nowadays. Get ahead of this trend and answer frequently asked questions with pre-prepared answers. Use keyboard shortcuts to quickly launch actions or private notes and many other features.

Open source solutions in line with data protection

Take ownership of your data by self-hosting Chatwoot on your servers. This way you comply with regulations like GDPR without sending your data to third-party services.

If you are looking for a functional solution for your basic live chat needs without monthly fees, we can only recommend Chatwoot. Feel free to contact us, we will be happy to help you set up this tool.

Have a project?

Get in touch and we'll discuss how we can help.

16 Oct 2026

Grants of up to CZK 2.5 million for cybersecurity: turn your idea into a practical solution

Cybersecurity is no longer just a matter of firewalls and antivirus software. Growing regulatory requirements, customer pressure and increasingly frequent attacks are forcing companies to approach security systematically, from risk management and supply chain protection to incident preparedness. A new grant opportunity is now available. The National Cyber and Information Security Agency (NÚKIB) has announced…

Read the article

12 Oct 2026

Seznam Event Measurement (SEM) on Wontilles. Accurate Measurement Without Worries

Digital marketing is undergoing a major transformation. Stricter personal data protection, the gradual end of third-party cookies, and the growing popularity of script-blocking tools are creating a new challenge for e-shop operators. Without reliable data on user behavior, effectively managing performance campaigns is practically impossible. That is why the Sklik advertising system is introducing a…

Read the article

2 Oct 2026

Filatika

Filatika: Modern Technology for the World of Postage Stamps

Philately combines history, detailed knowledge and the joy of discovery. At the same time, however, it brings a number of challenges: identifying a specific issue or stamp variant, verifying its authenticity, or accurately recording individual items in a collection often requires extensive experience and careful expert assessment. That is why we are launching the Filatika…

Read the article